Should there be something wrong with the electronic controls, motor or battery, the King Meter will automatically show an error code below:
21 Electric current abnormality - Check to see if all plugs are connected properly or have been damaged.
22 Throttle abnormality – This error is often a result of holding down the thumb throttle while turning the E-bike on.
23 Motor open-phase – This error is often a result of a connection error between the plug and motor. Check to see if all plugs are connected properly or have been damaged.
24 Motor hall signal – This error is often a result of a connection error between the motor and controller. Check to see if all plugs are connected properly or have been damaged.
25 Brake abnormality – This error is often a result of holding down the brake handle while turning the E-bike on.
30 Communication abnormality – This error is often a result of a connection error between the display and the controller. Check to see if all plugs are connected properly or have been damaged.
batt LU – If you receive the error code "batt LU", that means the batteries in your King Meter need to be replaced. To do this, unscrew the two bolts on the bottom of the King Meter to remove it from your handlebars, then twist open the battery cover to replace the batteries. The type of battery used by the King Meter is a Panasonic CR 2032 3V.
If you are still experiencing an error code or receive an error code that is not one of the ones above, email us at contact@greenlightcycle.com or call our office at (604)-639-0059 (toll free: 1-(855)-476-7933) between the hours of 8:00am – 4:30pm Pacific, Monday – Friday for assistance.