What if my charger output doesn't read "Output 55VDC 2A"?
Under a normal 120 Volt power source, the charger output should read "Output 55VDC 2A". If the charger output reads greater than or less than 55, it means that the output of the power source is greater than or less than 120V respectively. A slight difference in the number is no problem and the battery should charge normally. If you are experiencing a problem while trying to charge your bike, please consult the Troubleshooting section of your instruction manual on page 20 or email us at firstname.lastname@example.org or call our office at (604)-639-0059 (toll free: 1-(855)-476-7933) between the hours of 10:00am – 4:00pm Pacific, Tuesday – Friday.