Most bike service shops will perform maintenance on the mechanical aspects of e-bikes only. Additionally, some shops will service a specific brand of E-bike only. Unless they specifically work with electric bikes, they won't be able to perform service on things like the battery, wiring or computer system, so it would be best to call and check if they will service an e-bike before going into the shop. If you experience a problem with any of the electrical components, feel free to email us at contact@greenlightcycle.com or call our office at (604)-639-0059 (toll free: 1-(855)-476-7933) between the hours of 8:00am – 4:30pm Pacific, Monday – Friday and one of our technicians can assist you.>