There are a number of ways to get the right saddle height. A good way of doing it is to sit on the bike with both feet on the pedals – get a friend to help or lean against a wall. Place your pedals in the 6 o'clock and 12 o'clock position. Your bottom leg should be fully extended when the heel is placed on the lower pedal. If your knee is bent too much, you need to raise the saddle. If you are struggling to reach the pedal and cannot keep your hips steady, then lower the saddle. You can also tell if the saddle is too high if you find you are sitting on the narrow front part of the saddle – although this could also be related to saddle tilt.
The idea is that when you correctly position your foot on the pedal your knee is just slightly bent at the bottom of the rotation. Also, make sure you don't raise the seat post beyond the recommended height as it could become unstable and even break off when riding.
The seats of our Urban Cruzers™ can be adjusted from a minimum height of 863 mm (34 inches) to a maximum height of 977 mm (38.5 inches) from the seat to the ground. From the seat to the pedal, the minimum height is 774 mm (30.5 inches) and the maximum height is 876 mm (34.5 inches).
On Urban Ryders™, the seats can be adjusted from a minimum height of 949 mm (37.4 inches) to a maximum height of 1069 mm (42.1 inches) from the seat to the ground. From the seat to the pedal, the minimum height is 787 mm (31 inches) and the maximum height 914 mm (36 inches).