his notice is to inform you that should you have recently purchased an Urban Ryder or Urban Cruzer containing the serial number HR1612001 to HR1612201 or HC1612001 to HC1612201, from Costco.ca – SKU Number URLAD12 and model number 885083300113 or SKU number URMEN12 and model number 885083300120 – in April or May of 2017, the King Meter in your bike may not be controlling the top riding speed, which makes you eligible for a program update.
If you believe you have one of the above products, Green Light Cycle Ltd. is voluntarily offering a King Meter program update. Please call Green Light Cycle Ltd. at 1-855-476-7933 to order an updated King Meter or send your King Meter to Green Light Cycle Ltd. 6909 Antrim Ave. Burnaby, BC, V5J 4M5 to be updated.
Please rest assured that the King Meter will function for its intended purposes and is safe to use. As a result of our oversight, you can receive an update to the KM program, at no charge.
Please accept our apologies for any inconvenience or confusion that you may have experienced as a result.
If you have any questions or concerns, email us at firstname.lastname@example.org or call our office at (604)-639-0059 (toll free: 1-(855)-476-7933) between the hours of 8:00am – 4:30pm Pacific, Monday – Friday.